Back office processes relate to the administrative spheres of a business activity, e.g. handling correspondence, processing documentation, registering data in computer systems, optimizing processes related to information processing, archiving paper documents, and the so-called workflow, i.e. automating document flow. The implementation of these tasks requires extensive competence - starting from typical assistance-related competence to management and IT specialists. At CAFCALL we provide attractive outsourcing models of such competence.
We are a modern call centre specializing in servicing NGOs and business. We have already convinced more than 100.000 donators and we are still developing. We are the best at hybrid marketing campaigns. We are empathetic and engaged. We have telemarketing posts equipped with modern software to ensure efficient customer service and databases. Call us and see for yourself :-)
half a million
letters sent
conversations
with potential donators
more than 200.000
donators convinced